This returns policy discloses the returns practices for Rapid Revolutions. Rapid Revolutions abides by the Alberta fair trade act.
Any returns must be pre-authorized with a Rapid Revolutions representative. The representative will give instructions based on the specific scenario to ship back the product.
Returns and Warrantys:
Rapid Revolutions has no control over the manufacturer’s warranties. Warranties are solely provided by the manufacturers and in most cases must be handled directly with the manufacturer. Warranty authorization for service work is to be determined by the managers and can be refused based on, but not limited to; machine use, riding style, terrain traveled on and/or improper maintenance. All returns for products are exchange only, special order items cannot be returned. All returns are subject to a minimum 20% restocking fee. NO RETURNS or exchanges after 30 days. ALL returns or exchanges MUST be in NEW condition and in undamaged original packaging. Some manufacturers require original packaging for warranty authorization. Rapid Revolutions does not cover shipping for warranty items, returns, or exchanges.